Shipping policy

1. Order Processing Time

Orders are processed within [1–2] business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Times

Once your order has shipped, estimated delivery times are:

• Domestic: [5–10] business days
• International: [10–20] business days

Delivery times are estimates and are not guaranteed, as they can be affected by customs, carrier delays, or high shipping volumes.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. 

4. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery status.

5. Customs, Duties & Taxes

For international orders, your country may charge import duties or taxes upon delivery. These charges are the responsibility of the customer and are not included in the order total.

6. Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery window, please contact us at [your email] and we'll help track down your package. In cases of lost shipments, we'll work with you on a replacement or refund.

7. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we'll do our best to help resolve the issue.